Clearpoint provides practical technical support for SMEs and growing organisations that need clearer priorities, safer systems, better workflows, responsible AI-assisted automation, or structured project delivery.

The services below can start as a focused advisory session, a short assessment, or a more hands-on engagement depending on the situation.

Choose a fast starting point

Fast email/domain trust check

If suspicious emails, fake invoice risk, or client questions are the immediate concern.

Email Security Health Check

General cybersecurity priorities

If you are unsure where your main security risks are or need a clear action plan.

SME Cybersecurity Review

Core service areas

The starting points above are focused entry doors. The core Clearpoint offer remains broader: practical cybersecurity, safer automation and AI-assisted workflows, and structured technical project support.

Cybersecurity

I help SMEs improve their security posture through structured assessments, practical hardening measures, and clear incident support, translating technical risks into business decisions.

Good starting points include:

  • you are unsure which security improvements matter first,
  • you need an independent review before investing in tools or vendors,
  • you have received suspicious emails or phishing attempts,
  • you need basic hardening for a website, server, or internal system,
  • you need a clear action plan that management and technical teams can both understand.

For focused entry points, see the Email Security Health Check or the broader SME Cybersecurity Review.

Typical engagement: turn unclear security concerns into agreed priorities, quick wins, and a short management-friendly action list.

Security Assessment & Risk Advisory
  • Security posture review
  • Vulnerability identification & prioritisation
  • Patch management review
  • Risk-based recommendations
  • Business-oriented reporting
System & Network Hardening
  • Operating system hardening (Linux / Windows)
  • Web server hardening
  • Secure configuration review
  • Password & authentication improvements
  • Encryption & certificate configuration review
Email & Phishing Investigation
  • Email header analysis
  • Phishing detection guidance
  • Suspicious attachment triage
  • SPF / DKIM / DMARC review
  • User awareness recommendations
Incident Response Support
  • Incident severity assessment & triage
  • Initial containment guidance
  • Log review & detection analysis
  • Basic response procedure definition
  • IT ↔ management coordination
Web Application Security Review
  • Basic web application security assessment
  • OWASP-level vulnerability identification
  • SQL injection awareness testing
  • Content Security Policy review
  • Secure configuration recommendations

Automation & AI-assisted workflows

I help organisations reduce manual workload and operational friction by implementing practical automation solutions using established tools. Where it creates real value, this can include AI agents, prompt engineering, and AI-assisted workflows.

Good starting points include:

  • teams are using AI or automation without clear data-handling and ownership rules,
  • repetitive manual work is slowing down operations,
  • information is copied between email, spreadsheets, CRM, or cloud tools,
  • approvals or notifications are inconsistent,
  • existing automations are fragile or undocumented,
  • teams are experimenting with AI tools but lack structure or safe usage patterns,
  • you need simple automation with basic governance, security, and reliability in mind.

For a focused entry point, see the AI & Automation Security Review.

Typical engagement: map AI and automation dependencies, clarify ownership and data handling, and define safer operating controls.

Related article: What Swiss SMEs should check before connecting AI tools to company data.

Workflow Optimisation
  • Identification of repetitive manual processes
  • Process mapping & optimisation
  • Reduction of operational bottlenecks
  • Efficiency-focused redesign of internal workflows
Tool-Based Automation Implementation
  • Implementation of no-code / low-code automation platforms
  • Integration between business systems (CRM, email, cloud tools)
  • Automated notifications & approval flows
  • Data synchronisation between systems
AI Agents & Prompt Engineering
  • Practical AI-agent use-case identification
  • Prompt design for repeatable business tasks
  • AI-assisted workflow prototyping
  • Human-in-the-loop review and control points
  • Basic security and data-handling guidance for AI tools
Operational Efficiency & Monitoring
  • Automation performance review
  • Error handling & reliability improvements
  • Structured documentation of automated workflows
  • Basic governance & security considerations

Project Support

I support organisations in delivering structured IT and security initiatives, ensuring technical execution aligns with business objectives and operational constraints.

Good starting points include:

  • a technical project needs clearer scope, milestones, or ownership,
  • business and technical stakeholders are not aligned,
  • a security or automation initiative needs coordination,
  • management needs a clearer view of risks, options, and trade-offs,
  • you need practical delivery support without adding unnecessary process.
Technical Project Coordination
  • Coordination between technical teams and business stakeholders
  • Structured planning & milestone definition
  • Risk identification & mitigation tracking
  • Alignment of technical scope with business priorities
Delivery & Implementation Support
  • Support during security or automation implementations
  • Vendor & solution coordination
  • Monitoring of progress and deliverables
  • Documentation and structured reporting
Business ↔ Technology Translation
  • Translation of technical risks into business impact
  • Support in evaluating security and automation solutions
  • Structured decision support for management
  • Clear communication across technical and executive levels

Not sure where to start?

A short initial conversation is often enough to identify whether the priority is security, automation, project structure, or a combination of the three.

Book a free initial conversation